Run your service desk without the paperwork
Register service requests in seconds, send the right technician and keep every customer updated with a live tracking link.
- Free plan available
- No card required
- Set up in minutes
Features
Everything the front desk and the field team need
One place for every job, from the first phone call to the final delivery.
Job cards in seconds
Find the customer by phone, pick the device and log the problem. Carry-in or on-site, every job gets a number and a printable card.
The right technician, every time
See who is free and who has the skills for that device type before you assign. Workload stays balanced across the team.
Live tracking for customers
Every job card carries a QR code and link. Customers check progress themselves instead of calling the front desk.
Share on WhatsApp, SMS or email
Send the acknowledgement and job card PDF in one tap, and keep a log of what was shared and when.
Photo updates and full history
Technicians move jobs forward with notes and photos. Every change lands on a timeline you can audit later.
Know how the desk is doing
Overdue jobs, turnaround times and technician performance at a glance, with exports for the month-end review.
How it works
From call to delivery in four steps
- 1
Register
Log the call, email or walk-in and hand over a job card with a tracking QR code.
- 2
Dispatch
Assign a technician with the right skills and an expected-by date.
- 3
Update
Technicians post progress and photos; the customer sees each stage live.
- 4
Deliver
Close the job with the final bill and a complete service history on file.
Fewer “is it ready yet?” calls
Customers scan the QR code on their job card to see where their device is: registered, assigned, in progress or ready. They can download the job card any time, with no app or login.
Your data, kept to itself
Every business gets its own dedicated database. Staff sign in with their own accounts, and roles decide who can register, assign or close jobs.
- A separate database for every workspace
- Admin, front office and technician roles
- A complete audit trail on every job
Pricing
Start free, upgrade when the team grows
Starter
For a one-person counter with a single technician.
Professional
Most popularFor busy service centres with a front desk and a team of technicians.
Get your service desk set up today
Create a workspace, add your technicians and register your first job card in minutes.